Once your purchase is processed, you will be able to choose the delivery date, time and location of your preference, in accordance with the following delivery periods and costs.
At StyleTribute, we want to provide our customers with the best shopping experience possible. We want you to love each item that you buy, but if for some reason you're not entirely satisfied you are free to return the item, no questions asked and receive a full refund via the original payment method, excluding the shipping fee.
Most items on StyleTribute.com have been pre-owned by a third party and the condition of each garment is clearly described on the website. Please read the description of the item and view the images carefully before purchasing.
HOW DOES THE RETURN PROCESS WORK AT STYLETRIBUTE?
Step 1:
Please notify us of a return within 14 days of receiving your item. You can email info@styletribute.com stating the reason for the return to receive a returns number.
Step 2:
Make sure the item returned to us in the same condition as you received it, with all tags and labels still attached.
Step 3:
For customers in Singapore, we will arrange for a free pick-up of the item within the 14 days of the issue of a returns number. For customers outside Singapore, kindly return the item to us within 14 days of the issue of a returns number, which must be clearly marked on the outside of your parcel. Returning the item to us is at your expense and we recommend that you send it by recorded or special delivery. We cannot take responsibility for items lost without proof of postage and the parcel will be your own responsibility until it reaches us.
Step 4:
Provided we receive the Item within 14 days of the returns number being issued, we shall refund, within 30 days of receipt of the returned item, the cost of the item less the original shipping cost. The refund will be issued via the original payment method.
Returns should be sent to:
Returns at StyleTribute
City Link Warehouse #04-07,
102F Pasir Panjang Road, Singapore
Please note that card refunds may take up to 15 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
These above policies only apply to purchases done on-line. We do not accept returns of products purchased during a physical transaction (physical events, open doors or styling sessions).
FINAL SALE ITEMS
Items that are sold in our end-of-sale "Sale Finale” are deemed to be FINAL SALE, and there will be no cancellation, return and/or refund for the items purchased.
All items that cannot be returned can be reconsigned. Click here to learn more about consigning your items with StyleTribute.